How to Send a Correction or Report an Error
Mistakes can happen. Learn how to alert New Glarus 360 to a possible factual error, unclear wording or missing context, what details to include in your message, and what readers can expect after a correction request is reviewed by our team.
New Glarus 360 is committed to publishing accurate, clear and fair local journalism. Despite our best efforts, an article may occasionally contain an incorrect fact, unclear wording, misspelled name, outdated detail or other problem that needs attention.
Readers are encouraged to contact us whenever something appears incorrect or incomplete. Corrections help us improve our reporting and maintain the trust of the New Glarus community.
What Types of Errors Should Be Reported?
Please contact New Glarus 360 when you believe an article contains a factual error, including an incorrect name, date, location, title, statistic, event detail or description of what occurred.
You may also report wording that is confusing, information that appears misleading because important context is missing, a broken link, an incorrect photo caption or a photograph that identifies someone improperly.
Differences of opinion are not necessarily factual errors. However, readers are still welcome to contact us when they believe an article does not fairly or clearly explain an issue.
How to Contact New Glarus 360
Send your correction request by email to editor@newglarus360.com or reply directly to the email newsletter containing the article.
Please identify your message as a possible correction or error report so it can be reviewed promptly.
What Information Should You Include?
To help us locate and evaluate the issue, include the headline or web address of the article whenever possible. Clearly identify the sentence, paragraph, photograph or detail you believe needs to be reviewed.
Explain what appears incorrect and provide the accurate information. Supporting material, such as a public document, meeting record, official website, photograph or firsthand account, may also be helpful.
Please include your name and contact information in case we need additional details. New Glarus 360 may review anonymous reports, but providing a way to reach you can make it easier to verify the information.
What Happens After You Report an Error?
New Glarus 360 will review the article, the information you provide and the original source material used in the reporting. We may contact you, an official source or another person involved to verify the facts.
Submitting a correction request does not automatically mean an article will be changed. Corrections are made when the available evidence shows that information is inaccurate, misleading or unclear.
When a Correction Is Made
Minor spelling, grammar or formatting errors may be corrected directly. More substantial factual corrections may include a note explaining what was changed.
New Glarus 360 will not quietly alter the meaning of an article to hide a significant mistake. Our goal is to correct the record clearly while preserving transparency with readers.
Corrections and Story Updates
A correction fixes information that was inaccurate when an article was published. An update adds information that became available later or reflects a new development.
For example, changing an incorrect meeting date would be a correction. Adding the result of a vote that occurred after an article was published would generally be considered an update.
Both corrections and updates are part of keeping New Glarus news accurate and useful.
We Appreciate Your Help
Local journalism is strongest when readers participate. Community members often have firsthand knowledge, specialized experience or access to information that can help us improve an article.
New Glarus 360 takes correction requests seriously and appreciates readers who bring possible errors to our attention respectfully and with as much detail as possible.
– See something that may need to be corrected? Email editor@newglarus360.com with the article headline, the information in question and any supporting details that can help us review it.
– Licensed stock photo
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