Over the past few weeks, a few New Glarus 360 readers have reached out with a similar question: Why do I have to log in every time I visit the website?

The issue appears to affect a small number of users, most commonly those reading on mobile phones. While the site is functioning normally for most readers, certain browser settings and mobile apps can sometimes create extra friction when signing in.

If you’ve encountered this, the good news is that the cause is usually simple — and the solution often is, too.

Why This Happens

New Glarus 360 uses a secure login system that allows readers to access content using a magic link sent to their email. Once you sign in, your browser normally keeps you logged in for a long period of time.

However, there are a few situations where that login session may not “stick.”

Using Social Media Apps to Open Links
Many readers discover New Glarus 360 through Facebook or other social platforms. When you tap a link inside those apps, the page often opens inside a built-in browser rather than your phone’s main browser.

If you later open the site in Safari or Chrome, your device treats it as a completely separate browser session, meaning you may need to log in again.

Cookies Disabled in Your Browser
Browsers store small files called cookies that allow websites to remember that you are signed in. If cookies are blocked — a setting some phones enable for privacy — the site cannot remember your login, so you may be asked to sign in again each time you visit.

Switching Between Devices
Reading the newsletter on your phone and later visiting the website on a laptop can also require a fresh login. Each device stores its own login session.

A Few Simple Fixes

If you are experiencing repeated logins, these tips may help:

Open the site in your phone’s main browser
Instead of reading inside the Facebook or social media browser, tap the option to open the page in Safari or Chrome. To learn how to add New Glarus 360 to your phone’s home screen, read this article: How to Use New Glarus 360 So You Never Miss a Story.

Allow cookies in your browser settings
If cookies are disabled, enabling them allows the site to remember your login.

Use the same browser consistently
Opening New Glarus 360 in the same browser each time usually prevents the need for repeated sign-ins.

We Appreciate the Feedback

New Glarus 360 is still a young platform, and reader feedback is incredibly helpful as we continue improving the experience. If you run into issues or have suggestions for making the site easier to use, we welcome hearing from you.

The goal is simple: make it as easy as possible for everyone in the community to stay informed about what’s happening in and around New Glarus.

– If you’ve experienced this issue or have other suggestions for improving New Glarus 360, send us a note and let us know. Your feedback helps us make the site better for everyone.

– Licensed stock photo