Help Center

Find answers to common questions about signing in, managing your membership, finding stories, receiving updates, and taking part in community coverage. Browse the sections below to quickly find the topic that best matches your question.

Starred articles answer some of our readers’ most common questions.

Getting Started

How to Use New Glarus 360 So You Never Miss a Story
Learn the best ways to stay connected to New Glarus 360, from visiting the site regularly to using newsletters, bookmarks, and other tools that make it easier to keep up with local news.

About New Glarus 360
Get to know New Glarus 360, why it exists, what it covers, and the role it plays in sharing local news, information, and community stories.

Sign-In and Account Help

How to Sign in Without a Password
New Glarus 360 uses a password-free sign-in system. This article explains how the email code or login link works and what to do if you are signing in for the first time.

How to Tell If You Are Logged In
Not sure whether you are currently signed in? This article explains the signs to look for and how to quickly confirm whether your account is active on the site.

Why Am I Asked to Sign in Repeatedly?
Some readers may be asked to sign in more often than expected, especially if clicking links on Facebook. This guide explains the most common reasons and shares a few practical tips that may help.

How to Save New Glarus 360 to Your Home Screen

How to Change Your Profile Picture
If you want to update the photo tied to your account, this article explains how profile images work and how to change yours using Gravatar.

How to Update Your Email or Account Information
Need to change the email address connected to your account or update basic account details? This article explains where to begin.

Membership and Access

Why Is Some Content Locked?
Some stories are available to everyone, while others are reserved for members. This article explains why certain content is locked and how reader support helps sustain local journalism.

How to Start or Manage a Subscription
Whether you are ready to subscribe, make changes to your plan, or cancel your membership, this article explains the basics.

I’m Logged In but Still Can’t Access Articles
If you are signed in but still cannot open certain stories, this troubleshooting guide explains a few common causes and possible solutions.

Why Local News Costs Money
Local journalism takes time, effort, and resources. This article explains why reader support matters and how paid memberships help make continued coverage possible.

Can I Pay by Check?
Not comfortable paying for a subscription online? Here’s how to pay for your subscription by check.

How Do I Give New Glarus 360 as a Gift?
Want to give someone access to New Glarus 360? This guide explains whether gift subscriptions are available and how the process works.

Email Newsletters and Alerts

How Do I Change My Email Newsletter Preferences?
Learn how to add, subtract or change the email newsletters you receive and update your preferences at any time.

Which New Glarus 360 Newsletters Should I Sign Up For?
Not sure which newsletters are right for you? This article explains the different newsletters and updates available so you can choose the ones that best fit your interests.

Why Haven’t I Received by Email Newsletters Lately?
Learn why New Glarus 360 newsletters may have stopped arriving and how to make sure they reach your inbox again.

Why Do Links in Newsletters Sometimes Ask Me to Sign In?
Clicking a link from an email newsletter may sometimes lead to a sign-in screen. This article explains why that happens and how to avoid some of the most common frustrations.

Reading and Navigation

How to Find Past Articles
Looking for an older story or trying to search for coverage on a specific topic? This guide explains the best ways to browse and find what you need.

Where to Find the Latest News Each Day
This article shows readers where to find the newest stories, recent updates, and the latest reporting from New Glarus 360.

Community Participation

How to Submit a News Tip
Have something the community should know about? This article explains how to send a news tip to New Glarus 360.

What Makes a Good News Tip?
Some tips are easier to act on than others. This guide explains what information is most helpful, what details to include, and how to improve the chances that your tip can lead to useful reporting.

How to Send Press Releases or Community Announcements
If your organization, group, or business has information to share, this guide explains how to submit a press release or community announcement for consideration.

How to Contribute to New Glarus 360
New Glarus 360 welcomes community voices. This article explains the kinds of stories, ideas, and contributions that may be a good fit.

How to Submit a Photo of the Week
Readers are invited to share images that reflect life in and around New Glarus. This guide explains how Photo of the Week works and how to send in a submission.

How You Can Help Shape Local News in New Glarus
Local journalism is stronger when the community takes part. This article explores the many ways readers can help identify stories, share ideas, and support broader coverage.

Opinion, Announcements and Faith

How to Submit a Letter to the Editor
New Glarus 360 welcomes letters to the editor while maintaining standards for civility, relevance, and transparency. This article explains how the process works and what to expect.

How to Share Church and Faith News with New Glarus 360
Churches and faith-based organizations are invited to share news, service information, milestones, and community outreach items for possible publication in the Faith section.

Editorial Standards and Policies

Our Editorial Policy
This page explains the standards and principles that guide New Glarus 360, including accuracy, fairness, transparency, and community trust.

How to Send a Correction or Report an Error
If you spot something that appears incorrect, unclear, or in need of correction, this article explains how to contact New Glarus 360 and what kind of information is most helpful when reporting a possible error.

Terms and Conditions
Review the general terms that apply to using the New Glarus 360 website, content, and services.

Still Need Help?

If you cannot find the answer you are looking for, reach out to New Glarus 360 directly. More help articles will be added over time as this resource continues to grow.

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